Contact Us

Call Access Canberra on 13 22 81.

Access Canberra is open:

Monday to Friday: 8am to 6pm
Weekends and public holidays: 9am to 5pm

Limited service available outside of these hours.

International callers please use +61 2 6207 5111. International call rates apply.

Use the Fix my Street service to report an issue, such as weed infestations, damage to signs or facilities or illegal dumping of rubbish.

To report injured wildlife or pollution, phone 13 22 81.

Ask a question, make a complaint or provide feedback via Access Canberra's online feedback form.

Environment, Planning and Sustainable Development Directorate
GPO Box 158
Canberra ACT 2601

Transport Canberra and City Services
GPO Box 158
Canberra ACT 2601

EPSDD and TCCS operate in compliance with the principles of the Freedom of Information Act 2016.

More information about access to government information can be found on the EPSDD and TCCS websites.

Please submit any enquiries about this website via the ACT Government online feedback form.

Visit us

Naas Road
Tharwa ACT 2620
(2.7 km south of Murrumbidgee River Bridge at Tharwa)

Monday to Friday: 9am to 4pm
Saturday to Sunday and public holidays: 9am to 4:30pm

CLOSED Christmas Day

For more information visit our Namadgi National Park page.

Please note, the Namadgi Visitor Centre does not accept cash. Card payments only.

Tidbinbilla Nature Reserve
Paddy's River Road
Paddy's River ACT 2620

The Visitor Centre is currently closed.

Information brochures are available outside the Visitor Centre.

Stromlo Depot

500 Cotter Road
Coombs ACT 2611
Monday to Friday: 9am to 4pm

Athllon Depot

Athllon Drive
Farrer ACT 2607
(just north of Athllon Drive and Sulwood Drive roundabout)
Monday to Friday: 9am to 4pm

Googong Depot

Googong Road
Googong NSW 2620
(2.5 km east of Old Cooma Road)
Monday to Friday: 9am to 4pm

Mitchell Depot

66-68 Grimwade Street
Mitchell ACT 2911
Monday to Friday: 9am to 4pm

Murrumbidgee Depot

Cotter Road
Casuarina Sands ACT 2611
(7.4 km west of Mount Stromlo Road turnoff on Cotter Road)
Monday to Friday: 9am to 4pm

Translating and interpreting services

National Interpreter Symbol If you are deaf, or have a speech or hearing impairment, and need the teletypewriter service, please phone 13 36 77 and ask for 13 22 81.

For speak and listen users, please phone 1300 555 727 and ask for 13 22 81.

For more information on this service visit Access Hub.

To speak to someone in a language other than English please telephone the Telephone Interpreter Service (TIS) 131 450.

English

If you need an interpreter please call: 13 14 50

Mandarin (Simplified Chinese) / 简体中文

如果您需要翻译,请致电:13 14 50

Arabic / العربية

إذا كنت بحاجة إلى مترجم شفهي اتصل بالرقم: 50 14 13

Cantonese (Traditional Chinese) / 繁體中文

如果你需要傳譯員,請致電:13 14 50

Vietnamese / Tiếng Việt

Nếu bạn cần thông dịch viên, xin gọi: 13 14 50

Korean / 한국어

통역사가 필요할 경우 다음 번호로 전화하시기 바랍니다: 13 14 50

Spanish / Español

Si necesita un intérprete, llame al 13 14 50

Persian (Farsi) / فارسی

اگر به مترجم نیاز دارید، لطفاً به این شماره تلفن کنید: 50 14 13

Dari / دری

اگر به یک ترجمان شفاهی نیاز دارید لطفاً به شمارۀ 131450 زنگ بزنید.

Punjabi / ਪੰਜਾਬੀ

ਜੇਕਰ ਤੁਹਾਨੂੰ ਕਿਸੇ ਦੁਭਾਸ਼ੀਏ ਦੀ ਲੋੜ ਹੈ ਤਾਂ ਕਿਰਪਾ ਕਰਕੇ ਫੋਨ ਕਰੋ: 13 14 50

Tamil / தமிழ்

உங்களுக்கு மொழிபெயர்த்துரைப்பாளர் ஒருவர் தேவைப்பட்டால் 13 14 50 என்ற எண்ணை அழைக்கவும்

Greek / Ελληνικά

Αν χρειάζεστε διερμηνέα, τηλεφωνήστε: 13 14 50

Italian / Italiano

Se hai bisogno di un interprete, chiama: 13 14 50

Hazaragi /  هزاره گی

اگه ده ترجمان ضرورت ده رید، لطفاً ده شماره 50 14 13  تماس بگیرید.

Thai / ภาษาไทย

หากคุณต้องการล่าม กรุณาโทรไปที่ 13 14 50

Karen / ကညီကျိၥ်

ဖဲနမ့ၢ်လိၣ်ဘၣ်ပှၤကတိၤကျိးထံတၢ်တဂၤအခါ၀ံသးစူၤကိးဘၣ်-၁၃၁ ၄၅၀ တက့ၢ်.

Telephone and Interpreter Service 131 450 - Canberra and District - 24 hours a day, seven days a week